Employment Opportunities

Join the staff at Oglebay & Wheeling Park and enjoy a beautiful work environment with friendly, professional co-workers; flexible schedules perfect for teenagers, college students, adults and seniors; full and part time positions available for entry level or career advancement opportunities or for supplemental income; competitive compensation plus free and/or discounted rates for you and your dependents for the various amenities throughout both parks including golf, swimming, tennis, skiing, the zoo, museums, seven specialty shops and more!

Photo of a couple at Sarita's coffe shop
 

Quick Links
Please click on job title for descriptions

Conference Services
Conference Coordinator

Sales & Marketing
Marketing Manager
Senior Designer

GROUP TOURS
Tour Guides - Festival of Lights

Wilson Lodge
Executive Housekeeper
Room/Cottage Attendants
Reservationist

West Spa
Spa Massage Therapist
Spa Nail Technician

Retail
Shop Clerks - Farmhouse Sweets & Treats
Shop Clerks - Carriage House Glass

Golf/Ski
Irrigation Tech
Greenskeepers II - Oglebay
Greenskeepers II - Crispin Course
Ski/Snowboard Instructor

Operations
Refreshment Clerks II - Wheeling Park
Pine Room Attendants
Horticulture Tech I

Purchasing
Store Clerk

Food & Beverage
Set-up Attendant - Conference Services
Refreshment Clerk II - Good Zoo

1st Cook Supervisors
Server - Glassworks Grill
Server - Speidel Grill
Stewards
Banquet Servers

Good Zoo
Train Driver
Trolley Driver

Recreation
Aerial Challenge Attendants

Internships
Marketing Intern
Recreational Intern - Wilson Lodge
Culinary / HRM Internships

Current Job Listings
(Last updated: October 20, 2016)

Download Application PDF

 

Applications for entry level positions (such as custodian, laborer, refreshment clerk and facilities attendant) are accepted on a continuing basis. Openings for entry level positions may be filled from the applications on file without formal postings. Applications are kept on file for three months.

 
CONFERENCE SERVICES
Position CONFERENCE COORDINATOR
Department CONFERENCE SERVICES
Full/Part-time FULL
Supervisor SCHENERLEIN
Shift ALL
Qualifications Candidates are required to have an excellent attitude, organizational, communication, computer and customer service skills; proficient with Outlook, Word and Excel. Ability to pick up quickly and implement fast and effectively, while multi-tasking is key to event planning and executing related details. Knowledge of food and beverage is helpful. Flexible schedule based on guest’s needs and the timing of events. Overtime required as needed, little to no travel.

 

 
SALES & MARKETING
 

Position: MARKETING MANAGER

Responsible for the development, implementation, management and execution of effective marketing strategies and activities to generate and maximize overall revenues, through marketing, promotion, advertising and public relations that will impact positively on all operating departments of Wheeling Park Commission (Wheeling Park, Oglebay Park and the related programs and hospitality operations), thereby achieving optimum ROI results while effectively controlling and minimizing all marketing expenses.

Responsible for coordinating and driving strategies through e-commerce channels and campaigns, digital based initiatives, social media marketing, strategic and tactical marketing and public relations initiatives to include, but not be limited to, sales and marketing programs as well as development, production and messaging of collateral, branding and promotions. Works directly with the operational directors and department managers to ensure strategies are sustainable and accountability is managed by all parties involved to aid results.

Job Requirements

  • • Develops and implements the strategic direction of advertising, communications, trade and media relations, Internet presence (website, social media and other web-based outlets), branding and messaging for operating departments of Wheeling Park Commission.
  • • Monitors overall efficiencies and effectiveness of marketing operations
  • • Analyzes and controls expenditures of division to conform to budgetary requirements
  • • Creates an annual marketing plan outlining business objectives
  • • Develops press releases and other marketing touch points (print and electronic) to enhance market share, park and program visitation, brand recognition and operational revenues
  • • Monitors Wheeling Park Commission websites to ensure up-to-date/correct information is available on the site
  • • Plans and oversees advertising and promotion activities including print, online, electronic media, and direct mail
  • • Develops and recommends product positioning, packaging, and pricing strategy to produce the highest possible long-term market share
  • • Oversees and evaluates market research and adjusts marketing strategy to meet changing market and competitive conditions
  • • Responsibility for establishing strategies that deliver RevPAR Index Goals as well as revenue generation for operating departments of Wheeling Park Commission
  • • Monitors competitor products, sales and marketing activities
  • • Establish a sense of urgency with the team to understand and achieve the needs of the Wheeling Park Commission
  • • Knowledge of the park and hospitality operations’ competitive set and recommends sales/pricing strategies, service and product improvements to remain competitive
  • • Responsible for completing and communicating monthly marketing, promotion, advertising and public relations activities and generated revenue results to the Vice President of Sales & Marketing and President / CEO
  • • Actively participates in revenue meetings and works with the Revenue Manager on monthly, quarterly and annual forecasting
  • • Regular analysis of industry intelligence reports (e.g. STR)

 

Skills Required

  • • Strong Marketing, Revenue Management, E-commerce and Digital Marketing skills with comprehensive attention to detail.
  • • Ability to inspire, lead and manage a team by example
  • • Strong computer and graphic arts skills to include Word, Excel, Adobe, Adobe Suite, Print Shop, Quark and In Design
  • • Well organized, detail oriented with excellent follow-up
  • • Must possess excellent communication skills both internally and externally
  • • Ability to convert vision into specific and tangible actions to benefit the operations
  • • Needs to possess nimbleness by changing with the needs of Wheeling Park Commission and its operating departments
  • Diplomacy
  • Educational Requirements
    Bachelor’s degree in marketing, sales or business administration plus 2+ years of marketing experience, preferably in the hospitality industry or equivalent number of years of experience.
  • Apply by submitting a resume to the Human Resources, Oglebay Resort & Conference Center, 465 Lodge Drive, Wheeling, WV 26003 or email to HR@oglebay-resort.com. Resumes without references will not be considered. EOE M/F/D/V

Position SENIOR DESIGNER
Department SALES & MARKETING
Full/Part-time FULL
Supervisor MARKETING MANAGER
Shift ALL
Qualifications Candidates must possess graphic design ability to facilitate printed collateral and marketing pieces, manage and update web site, development and implement promotional email messages, maintain Oglebay’s presence on the internet and build and facilitate strategic social media marketing campaigns. Experience with QuarkXPress, Photoshop, Adobe Suites and Dreamweaver. Ability to design and prepare artwork for printers and publishers. Must be creative with the ability to visualize concepts, and meet established deadlines. Associate’s degree or equivalent from two-year college or technical school; or one to two years related experience and/or training; or combination of education and experience.

 

GROUP TOURS
 
Position TOUR GUIDES - FESTIVAL OF LIGHTS
Department GROUP TOURS
Full/Part-time PART
Supervisor JONES
Shift ALL
Qualifications Candidates must be a minimum of 18 years of age, able to speak in front of large groups, stand for long periods of time, and work a flexible schedule; including evenings and weekends during the Festival of Lights. Knowledge of Oglebay preferred, not required.

 

WILSON LODGE
 

EXECUTIVE HOUSEKEEPER

Oglebay Resort and Conference Center is seeking an Executive Housekeeper.  Oglebay is a unique 1,700 acre resort nestled in the hills surrounding Wheeling, West Virginia.  Wilson Lodge features 270 rooms, 59 premium rooms, the West Spa, casual and fine dining; along with 54 cottages and four Estate Houses. Oglebay is a golfer’s paradise with four golf courses including two championship courses at the Speidel Golf Club.  The Good Zoo is West Virginia’s only accredited zoo, with thirty acres of grounds, a mile and a half train ride, discovery lab, O-gauge train exhibit, and Benedum Theater.

Interacting with people, leading a team, figuring out what it takes to maintain and exceed guest satisfaction; it’s what you do.  You’ll have the opportunity to do this and more as Executive Housekeeper for Oglebay Resort & Conference Center, Wheeling WV.

As Executive Housekeeper, you will

  • • Manage all facets of the Housekeeping Department for Wilson Lodge, Cottages, and Laundry by planning, organizing, and developing operational standards that ensures high levels of guest service and satisfaction.
  • • Ensure consistently high operating standards in every area of Housekeeping including hotel rooms, public areas, cottages, estate houses, dining rooms and offices.
  • • Set departmental objectives, policies, and procedures, including Workplace Health & Safety and Security for team members and guests; maintains MSDS file within Housekeeping Division.
  • • Monitor the appearance, standards, and performance of all Team Members with an emphasis on training and team work.
  • • Handle any guest situation to resolution with exceptional guest service skills, and contact guests to review Survey results that may be unfavorable to regain their trust and return visit.
  • • Establish yearly departmental budgets, maintains effective cost controls and monitors budget performance, daily, weekly and monthly.
  • • Monitor consumption and ordering replacement inventories of guestroom amenities, linen, terry, laundry chemicals and cleaning supplies.
  • • Conduct and oversees complete regularly scheduled lodge and cottage inspections to ensure adherence to cleanliness and maintenance standards.
  • • Routinely inspects and evaluates conditions of facilities, equipment and furnishings and submits to management recommendations for painting, repair, replacement or relocation of same.
  • • Remain up-to-date with industry trends and standards and makes recommendations to the Director of Hotel Operations.
  • • Submit employment requisitions for additional Team Members, interviews, recommends selection and provides strong leadership and training of new Team Members with an emphasis on Team Member satisfaction, retention, and productivity resulting in guest satisfaction.
  • • Conduct meetings with Team Members communicating pertinent information, providing notification of upcoming events, soliciting feedback and providing written reviews to management.
  • • Maintain a positive working relationship with all departments and divisions of Wheeling Park Commission; and exerts a positive influence with all resort personnel and guests by possessing leadership skills, and an upbeat personality that is always attempting to enhance the guest experience.
  • • Attend training seminars, conferences, schools and meetings for continual improvement of knowledge of hospitality operations.

Fundamentals

A four-year college degree; or one to two years’ experience and/or training in related position. Prefer previous experience at the Executive Assistant Housekeeper level or above.  This position also requires an ability to lift up to 25 pounds.

Apply by submitting a resume to the Human Resources Director, Oglebay Resort & Conference Center, 465 Lodge Drive, Wheeling, WV 26003 or email to HR@oglebay-resort.com.  Resumes without references will not be considered.  EOE  M/F/D/V


Position ROOM/COTTAGE ATTENDANTS
Department WILSON LODGE
Full/Part-time FULL/PART
Supervisor GODFREY
Shift DAY/WEEKENDS
Qualifications Candidates are required to have knowledge of basic cleaning procedures. Must be capable of working in a team atmosphere, and a minimum of 18 years of age. Requires ability to work weekends and to lift up to 50 lbs.

Position RESERVATIONIST - CALL CENTER
Department LODGE OPERATIONS
Full/Part-time PART
Supervisor ARACICH
Shift ALL
Qualifications Candidates must have the ability to perform all functions pertaining to guest reservations, including guest information, lodge/cottage, recreation, and golf reservations in a timely, friendly and efficient manner. Prior phone reservation experience preferred, and basic computer skills helpful. Must be a team player, possess excellent customer service skills, and have the ability to work all shifts; including weekends and holidays, and overtime as required.

 

WEST SPA
 
Position SPA MASSAGE THERAPIST
Department LODGE OPERATIONS
Full/Part-time PART
Supervisor SPA SENIOR MASSAGE THERAPIST
Shift ALL
Qualifications Provides guests with massage and body treatment services in a safe and professional manner and in compliance with state law and the Code Of Ethics of the American Massage Therapy Association. Requires WV License in massage therapy and bodywork, and National Certification Massage Therapy. Requires one-year certificate from college or technical school; or three to six months experience and/or training; or equivalent combination of education and experience. Must have the ability to work all shifts; including weekends and holidays.

Position SPA NAIL TECHNICIAN
Department LODGE OPERATIONS
Full/Part-time PART
Supervisor JOHNSTON
Shift ALL
Qualifications Provides guests with services related to manicures, pedicures, and hand/foot treatments in a safe and professional manner and in compliance with state law and the Code Of Ethics of the National Cosmetology Association. Requires WV License in Cosmetology. Requires one-year certificate from college or technical school; or three to six months experience and/or training; or equivalent combination of education and experience. Must have the ability to work all shifts; including weekends and holidays.
 
RETAIL
 
Position SHOP CLERKS - FARMHOUSE SWEETS & TREATS
Department RETAIL
Full/Part-time PART
Supervisor DICREASE
Shift ALL
Qualifications Candidates must be a minimum of 18 years of age, should be familiar with cash register, have cash handling experience and enjoy working with the public. Must be able to work all shifts, including weekends, holidays and special events.

Position SHOP CLERKS - CARRIAGE HOUSE GLASS
Department RETAIL
Full/Part-time PART
Supervisor TAGGART
Shift ALL
Qualifications Candidates should be familiar with cash register, have cash handling experience and must possess good customer service skills. Requires ability to lift up to 35 lbs, work all shifts, including weekends, holidays and special events.

 

GOLF/SKI
 
Position IRRIGATION TECH
Department GOLF MAINTENANCE
Full/Part-time FULL
Supervisor JANOVICH
Shift ALL
Qualifications Candidates must have the ability to train and schedule staff with regard to preventive maintenance. Operate, service, and repair the varied components of an irrigation system; and perform related tasks with snowmaking, and ski lift. Individual will maintain records for inventory purchases, equipment conditions, and repair costs. Requires a valid driver's license, and the ability to regularly lift and/or move up to 100 lbs. Schedule includes all shifts, weekends and holidays; overtime as needed.

Position GREENSKEEPERS II - OGLEBAY
Department GOLF MAINTENANCE
Full/Part-time PART
Supervisor JANOVICH
Shift ALL
Qualifications Knowledge of the general game of golf helpful. Must be able to operate trucks and motorized equipment necessary for golf course maintenance. Requires ability to frequently lift/move up to 50lbs and occasionally up to 100 lbs. Must be at least 18 years of age, have a valid driver’s license, and the ability to obtain a Registered Technician License for pesticide applications. Schedule includes all shifts, weekends and holidays. Overtime, on an as needed basis.

Position GREENSKEEPERS II - CRISPIN
Department GOLF MAINTENANCE
Full/Part-time PART
Supervisor COPPA
Shift ALL
Qualifications Knowledge of the general game of golf helpful. Must be able to operate trucks and motorized equipment necessary for golf course maintenance. Requires ability to frequently lift/move up to 50lbs and occasionally up to 100 lbs. Must be at least 18 years of age, have a valid driver's license, and the ability to obtain a Registered Technician License for pesticide applications. Schedule includes all shifts, weekends and holidays. Overtime, on an as needed basis.

Position SKI/SNOWBOARD INSTRUCTOR
Department GOLF/SKI
Full/Part-time PART
Supervisor TODD
Shift ALL
Qualifications Candidates must possess the ability to teach guests of all ages proper skiing and snowboarding techniques, including safety procedures, chairlift and surface lift use. Individual will possess excellent communication and professional skills. Requires one to two years of ski and/or snowboard experience. Schedule includes holidays and weekends, and some evenings.

 

OPERATIONS
 
Position REFRESHMENT CLERKS II - WHEELING PARK
Department OPERATIONS
Full/Part-time PART
Supervisor CLUTTER
Shift ALL
Qualifications Candidates must be a minimum of 18 years of age, possess a pleasant personality and have the ability to work with the public and cash register. Food service experience helpful, not required. Schedule is all shifts, including weekends and holidays.

Position PINE ROOM ATTENDANTS
Department OPERATIONS
Full/Part-time PART
Supervisor WILLMING
Shift ALL
Qualifications Candidates must be a minimum of 18 years of age, possess good communication skills, enjoy working with the public and have the ability to operate cash registers.  Schedule includes day, evening, weekend and holidays.

Position HORTICULTURE TECH I
Department HORTICULTURE
Full/Part-time PART
Supervisor JENKINSON
Shift ALL
Qualifications Requires ability to provide assistance in the greenhouse and with the retail sale of plant material. Must be a minimum of 18 years of age, possess a valid driver’s license, have excellent customer service skills, and enjoy working with the public. Individual is frequently exposed to temperature extremes, must be able to lift/move up to 50 lbs. Schedule includes day, evening, weekends and holidays.

 

PURCHASING
 
Position STORE CLERK
Department PURCHASING
Full/Part-time PART
Supervisor BEEVER/BONOMO
Shift ALL
Qualifications Candidates must be a minimum of 18 years of age, able to follow written instructions, enjoy working in a team environment and have the ability to lift up to 50+ lbs. Requires valid driver’s license. Shift is primarily M-F, some overtime.

 

FOOD & BEVERAGE
 
Position SET-UP ATTENDANT - CONFERENCE SERVICES
Department CONFERENCE SERVICES
Full/Part-time PART
Supervisor PERRY
Shift ALL
Qualifications Candidates must be a minimum of 18 years of age and have the ability to physically set-up and remove furniture and/or equipment for banquets, conferences, weddings, etc. Requires ability to lift and/or move 50 lbs. Individual will possess excellent verbal skills, and have the ability to work and communicate with large groups; basic audio, visual equipment knowledge helpful. Schedule includes evenings, weekends and holidays, overtime as needed, must have a valid driver’s license.

Position REFRESHMENT CLERK II - ZOO
Department OPERATIONS
Full/Part-time PART
Supervisor WODESKY/WILLMING
Shift ALL
Qualifications Candidates must be a minimum of 18 years of age, possess a pleasant personality, neat appearance, and have the ability to work with the public and cash register. Individual will prepare and serve food items on menu, and maintain all sanitation and safety procedures. Food service experience helpful, not required. Must be able to lift 40#. Schedule is all shifts, including holidays and weekends.

Position 1st COOK SUPERVISORS
Department F&B
Full/Part-time FULL
Supervisor ELLIOTT
Shift ALL
Qualifications Candidate must have basic cooking and knife skills and an understanding of all stations in the kitchen. Minimum of (3) years of culinary from scratch cooking at an upscale restaurant, hotel or resort. Schedule is based on business demands; weekend and holiday work is required.

Position SERVER - GLASS WORKS GRILL
Department F&B
Full/Part-time PART
Supervisor O’BRIEN
Shift ALL
Qualifications Candidates must be at least 18 years of age and possess the knowledge and ability to perform basic server responsibilities. Requires professional appearance and pleasant personality. Must be able to lift and carry up to 40 lbs. on a regular basis. Schedule includes holidays & weekends.

Position SERVER - SPEIDEL GRILL
Department SPEIDEL F&B
Full/Part-time PART
Supervisor TODD
Shift ALL
Qualifications Candidates must be a minimum of 18 years of age and possess the knowledge and ability to perform basic server and cashier responsibilities, fine dining experience preferred. Requires professional appearance and pleasant personality. Must be able to lift and carry up to 40 lbs. on a regular basis. Schedule includes ability to work all shifts, holidays & weekends.

Position STEWARDS
Department F&B/WILSON LODGE
Full/Part-time PART
Supervisor DITTMAR
Shift ALL
Qualifications Candidates must be a minimum of 16 years of age, able to perform all types of general kitchen labor and cleaning including dishwashing. Weekend and holiday work is required.

Position BANQUET SERVERS
Department CATERING
Full/Part-time PART
Supervisor DOWD
Shift ALL
Qualifications Candidates must be a minimum of 18 years of age, with the ability to perform basic banquet server responsibilities; previous experience in food and beverage is welcomed. Requires professional appearance and pleasant personality. Must be able to lift and carry up to 40 lbs. on a regular basis. Work schedule is based on guest demand, the ability to work varied shifts is a plus.

 

GOOD ZOO
 
Position TRAIN DRIVER
Department GOOD ZOO
Full/Part-time PART
Supervisor GREATHOUSE
Shift ALL
Qualifications Requires a pleasant personality and ability to work well with the public and give narration to public about the zoo and train. Must be a minimum of 18 years of age, with ability to lift and carry 50 lbs. Mechanically inclined. Must be able to work any and all shifts, including holidays and weekends.

Position TROLLEY DRIVER
Department OPERATIONS/ZOO
Full/Part-time PART
Supervisor WILLMING
Shift ALL
Qualifications Requires a pleasant personality and ability to work well with the public; and ability to give narration to public about the park. Must be at least 18 years of age and be able to lift and carry 50 lbs. Requires C.D.L. with passenger endorsement. Mainly day time shifts, some evenings with ability to work weekends.

 

RECREATION
Position AERIAL CHALLENGE ATTENDANTS
Department OGLEBAY OPERATIONS
Full/Part-time PART
Supervisor GRIFFITH
Shift ALL
Qualifications Candidates must be a minimum of 18 years of age, possess good communication skills, and enjoy working with the public. Requires ability to provide instruction to guests, and monitor guests on Aerial Challenge Course. Must be a minimum of 18 years of age. Schedule includes day, evening, weekend and holidays.

 

INTERNSHIPS
 
Position MARKETING INTERN
Department MARKETING
Supervisor DIRECTOR SALES & MARKETING
Qualifications: Individual will assist marketing department to promote Oglebay as a year-around destination. Concentration on social media. Must be pursuing a career in field related to internship, preference is given to college juniors and seniors. Hours are flexible, minimum of 4 hours per day, Sunday - Saturday, 20-40 hours per week for a period of one semester, August - December. Please submit application/resume no later than September 5, 2016.

Position RECREATION INTERN
Department WILSON LODGE
Full/Part-time PART
Supervisor JARRETT
Shift ALL
Qualifications Must be a student conducting their required college internship with a major in recreation or related field. Must be at least a college junior. Prefer individuals whose major is Education, Recreation & Parks, or Fine Arts. Must be outgoing, enthusiastic, possess good customer service skills, and enjoy working with children. Intern will be responsible for creating a weekly Activities Calendar for hotel guests. Schedule includes weekends, nights, and holidays; 8-10 hours per week.

Position: CULINARY / HRM INTERNSHIPS
Department: WILSON LODGE FOOD & BEVERAGE
Supervisor: CHEF ELLIOTT/O’BRIEN
Qualifications:

Must be a student pursuing a career in a field related to the area of internship. Individual will possess enthusiasm to contribute to a team effort.

Oglebay’s Culinary, Baking and Pastry and Hotel Restaurant Management Internship Programs will offer many opportunities for students to experience a wide range of food and beverage operations and hotel management. Participants rotate through restaurant, kitchen, and hotel settings. The program provides hands-on experience at culinary stations, and a one-on-one learning relationship with our chefs and hotel teams. Our culinary staff creates exceptional menus for functions large or small, formal or casual. HRM Interns will have an opportunity to experience areas of hotel and restaurant operations, and execute those duties as appropriate. Through one-on-one training and hands-on work, students gain valuable experience while contributing to the success of Oglebay's extensive hospitality operations. In addition to basic restaurant, kitchen, and hotel rotations, other externship components may include: Pastry and Bread Production, Ice Carving, and Meat Fabrication.


Current Employees:
To apply for any of the above positions, complete a transfer application, receive approval by signature of your current supervisor, and deliver the transfer application to the Human Resources Department as soon as possible.

Outside Applicants:
Complete a Wheeling Park Commission Application for Employment and forward it to the Human Resources Department. (The Human Resources Department is located between the Visitor Center and the Greenhouse, Oglebay Park and is open between 7:30 am - 5 pm M-F. Applications can be obtained at the Visitor Center on the weekends, between 9 am - 5 pm.) EOE M/F/D/V

Internship Applicants:
Submit a resume to the Human Resources Department.(The Human Resources Department is located in the Visitor Center, Oglebay Park. Current Visitor Center hours are 11 am to 5 pm, including weekends). Mailing address is Human Resources Department, Oglebay Park, 465 Lodge Drive, Wheeling, WV 26003 EOE M/F/D/V